bets3's Commitment to Responsible Gaming
bets3 is always committed to ensuring safety alongside enjoyment — because gaming should be entertainment, not stress.
Our Responsibility Pledge
bets3 believes that gaming should be purely for entertainment — an enjoyable experience that should never cause financial or emotional stress. That is why we have built a comprehensive responsible gaming system to ensure the protection of every one of our players.
Responsible gaming means knowing your limits, setting a budget, and playing for fun — not as a sole means of making money. bets3 is committed to helping every member build healthy gaming habits.
Remember: Gaming is entertainment, not an investment. Only play with money you are fully prepared to lose. Never play with borrowed money or by dipping into your savings.
Age Restriction
bets3 strictly prohibits registration and gaming by anyone under the age of 21. We believe protecting minors is our greatest responsibility.
Age is verified at the time of registration and our team actively monitors any suspicious accounts for further verification. If you suspect that a minor in your household is using gaming sites, please contact us immediately.
Keep parental controls active on your device and keep your password secure so that minors cannot access your account.
For players aged 21 and over only
Our Protection Tools
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. A request to increase the limit takes 7 days to come into effect, but decreasing it is instant.
Time-Out
If you feel you need a short break, use the time-out feature. Temporarily suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in or place bets during the break.
Self-Exclusion
Choose self-exclusion for long-term protection. Options range from 6 months to permanent closure. During this period we will not send you any promotional emails either.
Session Time Limit
Set a session timer to avoid continuous gaming. Once the set time has passed, the system will automatically alert you and help you end the session.
Gaming History
You can view a complete history of all your bets, wins, losses, and transactions at any time. Understanding your own gaming patterns is the first step toward responsible play.
24/7 Support
Our Bengali-speaking support team is active around the clock for any questions or assistance related to responsible gaming. Get instant help via live chat.
Setting and Managing Limits
bets3 gives you the ability to set limits at multiple levels. Review the list below and choose the option that suits you best.
Deposit Limit
Set the maximum amount you can deposit on a daily, weekly, or monthly basis. The minimum deposit is ৳200.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a set period — the system will notify you when you reach the limit.
Betting Limit
Set a maximum amount for a single bet so you are not exposed to a sudden large loss.
Time Limit
Set how long you will game each day. When the time runs out, the session will end automatically.
How to Self-Exclude
If you feel that gaming is having a negative impact on your life, self-exclusion is an effective step to take. Follow the process below:
Contact us via live chat
Reach out to our 24/7 Bengali-speaking support team via live chat and let them know you wish to self-exclude.
Choose your duration
6 months, 1 year, 5 years, or permanent — choose the time period that suits you. Any duration you choose will be honoured.
Receive confirmation
Once your request has been processed, a confirmation will be sent to your email. All promotional communications will also stop during this period.
Review at the end of the period
When the self-exclusion period ends, your account is not reactivated automatically. You must apply yourself, and you will also be given an opportunity to reconsider.
Do not attempt to open a new account while self-exclusion is active. Our system detects this and blocks it.
Signs of Problematic Gaming
If any of the signs below appear in you or someone close to you, please seek help without delay.
- Spending more time or money than your budget allows
- Continually placing more bets to recover losses
- Feeling unable to stop gaming
- Hiding your gaming from family or friends
- Borrowing money to fund gaming
- Feeling restless or anxious when not gaming
- Neglecting work, family, or social life
- Lying or being in denial about gaming
Seeking help is a sign of strength: If any of the signs above apply to you, contact us via 24/7 live chat or email us at [email protected]. Our team will assist you with complete confidentiality.
Build Healthy Gaming Habits
Responsible gaming does not mean giving up gaming altogether — it means finding the right way to enjoy it. Like millions of people in Bangladesh, you too can enjoy gaming as a form of entertainment, as long as you follow a few simple rules:
- Set a budget before you play and stick to it strictly.
- Do not think of gaming as a source of income — it is entertainment.
- Take regular breaks and avoid playing for long stretches at a time.
- Stay away from gaming when you are stressed, angry, or upset.
- Do not game while drinking alcohol or under any other influence.
- Review your gaming history regularly.
- Always make spending time with family and friends your priority.
- Whenever you feel you are losing control, take a break right away.
At bets3 we want your gaming experience to always be positive. That is why the responsible gaming tools on our platform have been designed to be easy to use. Your protection is our priority.
Responsible Gaming FAQ
Need help? We are always here
Our 24/7 Bengali-speaking support team is always ready for any questions about responsible gaming. Check the FAQ to learn more or speak with us directly.